We the Patients

Patient Stories

Woman with high medical bills

Have Insurance? Need a Heart Transplant? That will be $70K. – Joclyn Krevat, Sacramento, CA

Joclyn Krevat, author of In Sickness and in Health, wrote a memoir of her experiences after an extremely rare heart disease interrupted her life. Just a few months after her wedding, and a few weeks after running a 10K, a rare autoimmune disease landed Joclyn in the hospital (New York Presbyterian) with a failing heart. Enduring …

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Latina woman in the Bronx does not receive equitable health care

A Health Care System Against Her – Angela Ozuna Tavera, Bronx County

Angela Ozuna Tavera is a long-term resident of New York City, originally immigrating from the Dominican Republic. When it looked like her Medicaid coverage might come to an end, she was worried about affording her home care attendant. Her attendant was someone she had come to rely on to live her day-to-day life. Without sustained …

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woman with patient advocate

Hospital Fumbles With Financial Aid Forms – Ann Margaret Simpson, Chenango

Ann Margaret is a full-time employee for a small business in Chenango. Even though she’s employed, she couldn’t afford her employer’s health insurance – it was too expensive. Without any choices, she and her husband went uninsured for years. Her medical bills began to pile high. Unfortunately for Ann Margaret, she needed medical attention while …

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Older man with stack of medical bills

Meet John Ingram: A 75-Year Old New Yorker Slaughtered On All Sides By Medical Debt

When you go to the doctor, do you get one simple bill for the health care you received? Many patients, like John Ingram, are caught in our fragmented health care system and left drowning in a sea of medical bills. Or as John put it, New Yorkers are being “slaughtered on all sides.” Patients are …

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8 year old boy smiling

Parent Turned Patient Advocate For Bilingual Son With Autism – Adam Hassan, NYC

Adam is an 8-year-old boy with an autism disorder. He is growing up bilingual and while his school provides special services for his autism, he needed more speech therapy than they could provide. His mother Luisa, came to us after the additional speech therapy she requested for her son was denied. You might ask why …

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NYU Psychiatrist Hit With Mess of Confusing Bills – Htet Htet Linn, NYC

Htet Htet isn’t new to our health care system. She is a psychiatrist (at NYU), wife of a doctor (also at NYU), and mother to a child who suffers from an ongoing medical condition. Htet Htet’s life, which is devoted to taking care of others, was derailed in 2017 when her daughter Emma needed special …

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