
A CAMPAIGN POWERED BY PATIENTS.
Shockingly high medical bill? Unaffordable insurance coverage? Share your health care story and join the movement of patients advocating for more affordable, accessible and equitable health care in New York.
Patient advocates drive policy change.
In 2004, 24-year-old Manny Lanza needed urgent surgery for a life-threatening brain condition. But without insurance, the hospital refused to schedule the treatment. Manny died waiting.
Mannyβs father fought to make Mannyβs story known. He, alongside longtime health and legal advocates, became the catalyst for New Yorkβs charity care law passed in 2007, which requires hospitals to provide free or low cost care to uninsured or underinsured patients. The law β the Hospital Financial Assistance Law β is now known as Mannyβs Law.
Patient voices can be powerful forces for health care reform. We The Patients is a movement to amplify those experiences and engage patients in health care advocacy, to create a better health care system.Β We believe collective actionβworking together with community members, activists, unions, nonprofits, policymakers, volunteers, and moreβis the best way to accelerate and actualize change.
Featured patient Stories
Covid-19 survivor receives $400,000 hospital bill β Janet Mendez, NYC
The COVID-19 pandemic has exposed one of our medical systemβs greatest failures: giant bills. Janet Mendez, a COVID-19 survivor, is facing an enormous bill…

Meet John Ingram: A 75-Year Old New Yorker Slaughtered On All Sides By Medical Debt
When you go to the doctor, do you get one simple bill for the health care you received? Many patients, like John Ingram, are caught in our fragmented…
A Health Care System Against Her β Angela Ozuna Tavera, Bronx County
Angela Ozuna Tavera is a long-term resident of New York City, originally immigrating from the Dominican Republic. When it looked like her Medicaid coverage might come to an end, she…
Get updates on our latest advocacy efforts and learn how you can get involved.
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WHAT ARE WE ADVOCATING FOR?
Over 53,000 New Yorkers were sued by New Yorkβs charitable hospitals between 2015 and 2020, including at least 4,000 people sued during the pandemic. Patients need protections from unfair medical bills and extraordinary collections actions taken over medical debt.
These include:
- Ending liens and wage garnishment over unpaid medical bills
- Making financial assistance applications consistent and accessible for patients
- Eliminating facility fees for preventive care
Half of New Yorkers say that they cannot afford medical care even with insurance and another 5 percent of New Yorkers β 1 million people β have no coverage at all. Health coverage should be accessible and affordable, for all New Yorkers.
New York can improve coverage by:
- Passing the New York Health Act, which would ensure coverage for everyone in the state
- Allowing all income-eligible New Yorkers to enroll in the stateβs Essential Plan, regardless of immigration status
Decisions surrounding hospital building projects and closures are made without considering community need, often resulting in limited access to care for communities with lower incomes or with more people of color. For example, Queens has just 1.5 hospital beds for every 1,000 residents, while Manhattan has 6.4.
We can create a more equitable New York by:
- Adding patients to the Public Health and Health Planning Council to ensure hospital planning decisions reflect patient needs
- Distribute more of New Yorkβs $1.1 billion indigent care pool to hospitals that care for the lowest-income New Yorkers
Consumer assistance programs are crucial to helping patients enroll in coverage and navigate our complex health care system
- Increase funding for Navigators who provide enrollment assistance
- Create a grant program to fund community-based organizations to conduct outreach in communities with large uninsured populations
- Increase funding for Community Health Advocates to handle rising demand
PATIENT RESOURCES
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How to Avoid Facility Fees

Medical Debt in New York: What Patients Can Do to Fight Back
Medical Debt in New York: What Patients Can Do to Fight Back:
Watch Video
Department of Financial Services: Guide to Surprise Bills
Department of Financial Services: Guide to Surprise Bills:
Read NowTHE LATEST
Social Media
Why #EndMedicalDebt? Because it's creating "a shocking amount of misery" β like people losing their homes and livelihoods.
(Belated) #MedicalDebtMonday
...https://khn-org.cdn.ampproject.org/c/s/khn.org/news/article/tradeoffs-podcast-diagnosis-debt-medical-debt-crisis-health-costs/amp/
4/4 The crisis of medical debt continues to plague low-income and poor communities across NYS, and communities of color. We must act NOW to ensure that every New Yorker has access to the care they need, without having to worry about debt. #EndMedicalDebt #MedicalDebtMonday
1/ Stories like Michael's are exactly the reason why the New York State Legislature must take action NOW to #EndMedicalDebt in New York State! New Yorkers need access to life-saving care that doesn't force them into debt at the same time. #MedicalDebtMonday https://t.co/UEyD0ftMRD
NEW #PatientVoices π€ this #MedicalDebtMonday:
Michael was hospitalized for 135 days, fighting for his life. He started getting calls from the billing department while still in the ICU.
Watch Michael's full story: http://wethepatientsny.org/2023/03/13/michael/
@GovKathyHochul @hcfany @CSSNYorg @WeThePatientsNY @nylag @urbaninstitute
In the short term π©³: #EndMedicalDebt for immediate relief to NY'ers.
In the long term π: #PassNYHealth for a fairer, more efficient + more equitable system. ...
New #PatientVoices π€
Visit our website and join us in the fight to change the narrative. ...
β¨Patient Advocate Spotlight β¨
Thank you @gonzalez4ny for fighting for a fairer health care system π ...
Visit the link in our bio to help #EndMedicalDebt! πͺ ...
4/4 The crisis of medical debt continues to plague low-income and poor communities across NYS, and communities of color. We must act NOW to ensure that every New Yorker has access to the care they need, without having to worry about debt. #EndMedicalDebt #MedicalDebtMonday
1/ Stories like Michael's are exactly the reason why the New York State Legislature must take action NOW to #EndMedicalDebt in New York State! New Yorkers need access to life-saving care that doesn't force them into debt at the same time. #MedicalDebtMonday https://twitter.com/WeThePatientsNY/status/1635387332739358720

NEW #PatientVoices π€ this #MedicalDebtMonday:
Michael was hospitalized for 135 days, fighting for his life. He started getting calls from the billing department while still in the ICU.
Watch Michael's full story: http://wethepatientsny.org/2023/03/13/michael/
@GovKathyHochul @hcfany @CSSNYorg @WeThePatientsNY @nylag @urbaninstitute

Americans are knee-deep in medical debt. Most owe hospitals.
Respondents whose incomes were at or below the federal poverty level reported the most debt.
www.washingtonpost.com
When it comes to advocacy, your story is a pot of gold ππ°βοΈ
Stories drive leaders to create a better health system + show others they're not alone. DM us to join the fight to #EndMedicalDebt βοΈ #StPatricksDay2023
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Senior NYβers: Protect Yourself from Medical Debt
As New Yorkers age, their medical bills often grow larger...
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