We the Patients

Allie Krugman

A Retired Nurse’s Mounting Medical Bills — Pablo’s Story

After working 23 years as a nurse at Bellevue Hospital in Manhattan, Pablo Moncada is well-versed in New York’s health system. Still, he struggles to pay bill after bill for medical care for his potential prostate cancer. Now retired, Pablo’s only income comes from social security. He lives on a very limited budget, forcing him …

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An Emergency, A Fake Health Plan, and over $600,000 in Bills – Katherine’s Story

When Katherine* was rushed to Northwell Hospital for brain trauma in August 2021, her main concern was recovering from the nightmare of emergency neurosurgery. Then she saw the medical bills. Years prior, Katherine did as many young and healthy independent contractors do: she signed onto a freelancer’s small group insurance plan. She chose the plan …

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Facility Fee for Long COVID Care – Sam’s Story

  As COVID-19 continues its spread across the country, a growing number of New Yorkers are experiencing persistent memory loss, nerve damage and other chronic neurological symptoms of long COVID. While much is unknown about long COVID at this stage, one thing is clear: the illness can be devastating to patients’ health, well-being and finances. …

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World Patient Safety Day Highlights Risks of Medication Errors

Guest Post by Chuck Bell, Programs Director, Advocacy, Consumer Reports Saturday, September 17 has been designated as World Patient Safety Day by the World Health organization.  This year’s theme is Medication Safety, to highlight the importance of avoiding errors and mistakes in prescribing, administering and taking prescription drugs. Medication harm accounts for 50% of the …

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They Took My Retirement Funds Over a Medical Bill – Ms. Ellis’ Story

Retired from government work since 1997, Ms. Ellis’ greatest joy is spending time with her daughter and granddaughter in their Queens home. When her retirement funds stopped coming in over an unpaid medical bill she never received – for a procedure she didn’t remember having – her family also became her fiercest advocates. Following a …

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“We Can’t Just Tell Everybody About That” – Sheryl’s Financial Assistance Story

“As someone struggling with medical bills myself, it became my mission to make sure everyone knew about financial assistance.” A patient navigator for ACR Health and helpline volunteer with Community Health Advocates, Sheryl knows firsthand how challenging it can be to access the funds New York hospitals are legally required to provide to low-income patients. …

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