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Results: Patient Stories

Patient Stories

#EpicenterExperience: Supporting Your Community During the Pandemic

Ramona tells us her pandemic experience.

Welcome to the ninth installment of our #epicenterexperience series! New Yorkers discuss how the COVID-19 pandemic affected their lives in our Epicenter Experience video series. Consumers tell us how they

Patient Stories

#EpicenterExperience: Staying Positive as a Patient During Quarantine

Aeisha shares her quarantine wisdom

Welcome to the eighth installment of our #epicenterexperience series! Epicenter Experience is a video series where consumers like you share exactly what it’s like living in NYC during quarantine. We’ve

Patient Stories

#EpicenterExperience: Pandemic University

Welcome to the seventh installment of our #epicenterexperience series! Epicenter Experience is a video series where consumers like you tell us exactly what it has been like living in New

Patient Stories

Airlift after head-on collision costs family $159,194 – Tracy Oakes, Saint Lawrence County

Tracey talks about their giant medical bill

Tracy Oakes of Saint Lawerence County didn’t understand why he was abruptly shifted out of Medicaid coverage to Medicare. After sleuthing, Tracy learned his shift in insurance coverage changed because

Patient Stories

Covid-19 survivor receives $400,000 hospital bill – Janet Mendez, NYC

Janet Mendez quote Covid-19

The COVID-19 pandemic has exposed one of our medical system’s greatest failures: giant bills. Janet Mendez, a COVID-19 survivor, is facing an enormous bill of more than $400,000. The first

Patient Stories

#EpicenterExperience: Bushwick, Before and After

Jen from Bushwick talks about covid-19

Welcome to the sixth installment of our #epicenterexperience series! Epicenter Experience is a video series where consumers like you tell us exactly what it has been like living in New

Patient Stories

Even health literacy consultants are surprised by facility fees — Amy Zarin, Manhattan, NY

Amy Zarin facility fees

Healthcare plans can mystify anyone, but even health literacy consultant, Amy Zarin, was shocked by the unexplained bills she received after her daughter was treated at NYU Langone. After her

Patient Stories

#EpicenterExperience: Being Your Own Advocate During Covid-19 in NYC

Amanda shares her #epicenterexperience of advocating for herself during the covid-19 pandemic.

Welcome to the fifth installment of our #epicenterexperience series! Epicenter Experience is a video series where consumers like you tell us exactly what it has been like living in New

Patient Stories

#EpicenterExperience: Being a Doer During Covid-19 in NYC

Aysha talks helping New Yorkers get enrolled in health insurance during covid-19

Welcome to the fourth installment of our #epicenterexperience series! Epicenter Experience is a video series where consumers like you tell us exactly what it has been like living in New